Marsha Jones, AAP, APRP, CAMS
Di Di Chan
Michael Berner heads the Consumer Business of Citi in Russia since December 2012. He is also a member of the Management Board of AO Citibank.
Prior to his current appointment, Michael had served as Citi Russia’s Consumer Lending Head for 3 years and was responsible for the bank’s lending products for the retail customers: credit cards, personal loans, mortgages and overdrafts.
Prior to that, Michael served as Head of the Credit Cards Business and was responsible for determining the business strategy and financial results of this business. Under his leadership, the department launched in 2009 – 2011 a number of innovative cards projects, including the first loyalty program for retail clients in Russia – Citi Select.
From 2006 to 2008, Michael was in charge of business development and new products for Citi in Russia. Under his leadership a number of new products and partnership programs were successfully launched, many of which were unique for the Russian financial services market. Such projects include the launch of the first cash-back credit card on the Russian market, a co-branding project with Russia’s flagship airline Aeroflot and many others.
From 2005 to 2006, Michael Berner worked in the regional office of Citi in London, where he oversaw the development of channels for distributing credit cards in 24 markets in the EMEA region. Michael joined Citi in early 2003, when he became one of the first members of the team charged with launching the credit card business in Russia. Beginning as head of Credit Card Marketing, in July 2004 he became head of the bank’s Marketing Department. Before beginning his career at Citi, Michael worked as a Relationship Manager at DialogBank and also as Marketing Director at DeltaBank, where in 2002 he played a key role in the successful launch of the market’s first instant credit cards in a joint project with IKEA. Michael graduated from Moscow Automobile and Road Institute (MADI) and later earned a degree in financial management at the Finance Academy under the Government of the Russian Federation. He is married and has one daughter
Louis Cox joined Monzo on the Customer Support Team for the pre-paid card product. Since Monzo released a full UK current account product, Louis moved over to the Payments Team to focus on Banking Operations. Since then, he has helped scale their teams, people and processes to serve over a million customers.
Kathy Levin is a senior director at NACHA. She is responsible for various network development initiatives and works primarily with Afinis Interoperability Standards. Before joining NACHA, she was co-founder and managing director of Payments Information Circle and provided training and consulting throughout the country. Her previous experience includes serving as senior vice president for the Georgia ACH Association, and as a senior operations analyst at the Federal Reserve Bank of Atlanta.
Joseph Dickerson is a UX Architect at Microsoft and as a thought leader in user experience he supports
a variety of projects around the world. Before coming to Microsoft Joseph helped establish and lead UX
design as a founding member of the Innovations team at Fortune 500 financial services company Fiserv,
moved in Australia to lead the redesign of Westpac's on-line and mobile banking system (which won a
Good Design Australia award), and worked at Cingular Wireless/AT&T’s human centered design group,
where he implemented processes in user testing and design.
- Consulted with the CDC to ensure people with disabilities had equal access to their sites and systems.
- Managed a team that defined content guidelines and an optimized content production process for a Fortune 100 telecommunications company.
- Built out user experience design processes and standards for multiple organizations, and lead several multidisciplinary team.
Joseph has provided both design and usability test services for many different industries, as well as lead ethnographic research efforts on a variety of topics. Joseph has authored seven books, including two books on user experience design, "Experience Matters: Essays, Tactics and Lessons in User Experience Design" and "UX101: A Primer on User Experience Design." He writes about technology design and pop culture at josephdickerson.com. Dickerson is a trained journalist and has a degree in Information Technology.
Barbara Morgan serves as the head of development of Integrated Financial Solutions, the primarily North-American business segment of FIS. In this role, Morgan is responsible for developing and delivering banking, wealth, payments and treasury offerings for financial institution, retail, government and corporate clients in North America. Previously, Morgan served FIS in the key executive position of head of development for the FIS Payments. Prior to joining FIS, Barbara held a variety of positions including technical executive software engineering and director of information technology for Capital One, where she was responsible for the application development teams both for partnerships and card. She also held development leadership roles and technical roles at several companies including EDS, AIS, Devon, Boeing and Lucent Technologies. Morgan serves on the corporate advisory board of directors for the Milwaukee School of Engineering. She was recently named “IT Executive of the Year" by the International Business Awards, and was previously named and "Most Innovative Woman of the Year by the Women in Business Awards. Morgan holds a bachelor's degree in computer science from the University of Central Oklahoma.
Jake Hershman is the Head of Payments for HelloFresh, where he leads the payments, fraud, and risk management functions across North America. Previously, he was a member of the Strategic Planning Group at American Express and a member of the Web Payments Working Group at W3C and X9 Financial Industry Standards board.
Peter Hazou is Director of Business Development at Microsoft in the World Wide Financial Services Industry Group focused on digital transformation and payments. Prior to joining Microsoft, Peter was a payments industry banker for nearly 30 years and spent much of his career holding various roles supporting the EMEA region at BNY Mellon, UniCredit, HSBC, Citigroup and Chase Manhattan Bank.
Scott Harkey leads the Payment Practice at Levvel, a consulting firm based in Charlotte, NC. In this
role, he advises a number of US, UK, Australian, and Canadian banks, digital wallets, merchants,
acquirers and startups on their digital payment strategy, payments architecture, custom application
development, and vendor integration efforts.
Prior to joining Levvel, Scott was a Technology Executive at Bank of America managing the bank’s
Digital Wallet technology. In this role, he was responsible for accelerating the bank’s progress to
becoming a leader in digital payments through the launch of multiple strategic payment products. He
also managed partnerships with Softcard, Apple, Google, Samsung, Microsoft, Visa, Mastercard,
American Express, The Clearing House, and other key players in this space. This experience,
combined with an additional 10 years of technology merger integration and IT operations outsourcing
at Wells Fargo, gives Scott a true insider’s point of view. It also demonstrates a proven track record of
delivering to banks, technology providers, and merchants operating in the digital payments space.
Scott holds a number of payment related patents, is a frequent speaker on digital wallets and
payments, and plays an active role in fostering a Fintech culture in the Charlotte community. He holds
an MIS degree from UNC Charlotte and an MBA from NC State University, and lives in Charlotte, NC
with his wife, daughter, and twin boys.
2017 Select Speaking Engagements
2016 Select Speaking Engagements https://docs.google.com/document/d/1EVmRud8SoyFq8tqAtNBkUZx22iUhfHkah1qBrLcPCg4/
Lanny joined First Data in September 2015 as VP, Emerging Payment Solutions. He is responsible for
emerging payment strategy, consulting and partnership initiatives, working collaboratively with FinTech
and payment companies, merchants and financial institutions around the world. Lanny works with clients
in development of their digital transformation roadmap, tokenization and development of new
Lanny brings over 30 years of experience in the payments industry where he is recognized as an
international thought leader in digital payments and loyalty programs. He has made a number of speaking
appearances at leading conferences around the globe on the topics of payments, emerging technology
He brings a broad breadth of experience in FinTech and payments, from credit, debit, prepaid, stored value and chip card products. He was an early innovator in the prepaid card industry and has created and launched a number of startup businesses. Most recently he was the Managing Director of Chyp USA Inc. a strategic and technical consultancy, specializing in secure electronic transactions. Prior to this role, he was running his own consulting practice and Founder of Guerdon Solutions, a loyalty/rewards company in the USA with IT and back- office operations located offshore in Latin America. Earlier in his career he worked at some of the leading payment companies in the world – Bank One, Bank of America, Western Union, MasterCard and CGI. Lanny graduated from The Ohio State University in Columbus, Ohio. He is married, with two sons and lives in Ridgefield, Connecticut.
Tim is the Vice President of Payments Innovation at Mercator Advisory Group and guides research in the many complex technologies impacting payments including authentication & biometrics, crypto & blockchain, tokenization, machine learning and cloud technology, to name a few.
Tim’s background includes management of a software Research & Development organization that was responsible for developing and certifying international data communications products including X.509, TCP/IP, SMTP, and others. Before that, Tim installed the first ATM’s in NYC and also installed and managed SWIFT systems for several major banks as well as trading systems on the floor of the NYSE. Tim started with Mercator in 2004 as Director of the Debit Advisory Service, created the Prepaid Advisory Service in 2005, became VP of Payments Innovation and established the machine learning platform that is the foundation of Gray Owl Networks, a sister company.
Tim has been an expert witness in federal and state courts, contributed to FDIC research, and is widely quoted in both financial and industry press, including the Wall Street Journal, New York Times, American Banker, and Digital Transactions. He is a highly sought after speaker both domestically and abroad and has presented at many industry conferences and payment supplier events.